Privacy Policy

At Mystic Lake Casino Hotel, we value your trust and are committed to protecting the privacy of our guests' personal data.

Data Collection and Use. We collect and process information about you when you visit our website or use our services on-site. This may include:

• Your name, email address, and other contact details
• Information provided during online forms or in-person registration at our casino hotel
• Data collected through our loyalty program, Club M

We use this data for various purposes, such as:

• Managing your guest account and loyalty rewards
• Communicating with you about promotions, events, and services offered by Mystic Lake Casino Hotel
• Enhancing your overall experience on-site or online

Cookies and Tracking. Our website uses cookies to collect anonymous information about how users interact with our site. This helps us improve the user experience and provide more tailored content.

We also use tracking tools to monitor visitor behavior, such as time spent on specific pages or links clicked. However, we do not share this data with third-party advertisers.

Data Sharing. In certain cases, we may share your personal data with:

• Affiliated companies within our tribal enterprise
• Service providers who assist us in operating our business (such as marketing agencies)
• Law enforcement or regulatory bodies when required by law

We only transfer data to countries that provide an adequate level of protection for personal information.

Security Measures. Mystic Lake Casino Hotel takes the security and integrity of your data seriously. We implement robust measures, including:

• Encrypting sensitive data (such as passwords)
• Using secure servers and firewalls
• Implementing strict access controls

While we strive to maintain high standards of security, no system can be completely foolproof.

Your Rights. You have the right to:

• Access your personal data held by us
• Rectify or delete incorrect information
• Withdraw consent for our use of your data at any time
• Lodge a complaint with regulatory authorities

Please contact us using the details below if you would like to exercise these rights.

Responsible Gaming. Mystic Lake Casino Hotel recognizes the potential risks associated with gaming and provides resources to support responsible play. If you or someone you know is experiencing problems related to excessive gaming, please visit our website for information on how to seek help.

Contact Information. If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:

• Phone
• Email

Thank you for visiting Mystic Lake Casino Hotel.